Privacy Policy
Last Updated: May 7, 2026
This Privacy Policy describes how Truvark Gallery (“Truvark,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, book a Sip & Paint session, attend our events, or interact with our advertisements on platforms like Facebook, Instagram, and Snapchat.
By using our services, you agree to the practices described in this policy.
1. Who We Are
Truvark Gallery is an art gallery located at:
25 Ezimgbu Road, off GRA Port Harcourt, Rivers State 500242 Nigeria
We host art exhibitions, Sip & Paint sessions, family paint hours, and private events.
For privacy-related questions, contact us at truvarkgallery@gmail.com.
2. Information We Collect
Information you give us directly
- When you submit a booking or lead form: your name, phone number, email address, preferred session, number of seats, and any messages you send us.
- When you attend an event: your name and contact details for check-in, and payment information if processed onsite.
- When you message us: any information you share via WhatsApp, email, social media, or phone.
Information we collect automatically
- From advertising platforms: when you click an ad on Facebook, Instagram, or Snapchat and submit a form, the platform shares basic details (such as your name, contact information, and how you engaged with the ad) with us. This is governed by the privacy policies of those platforms.
- From our website: standard usage data such as IP address, browser type, pages visited, and time on site.
Photos and videos at events
We sometimes take photos and short videos at our events to share on our website, social media, and marketing materials. If you do not want to appear in any of our content, please let our team know on arrival — we will respect your preference.
3. How We Use Your Information
We use your information to:
- Confirm your booking and process your deposit or payment
- Send you reminders, updates, and details about your session
- Respond to your inquiries and messages
- Inform you about upcoming sessions, events, and promotions (you can opt out at any time)
- Improve our services and event experience
- Comply with our legal obligations
We do not sell your personal information.
4. Who We Share Information With
We share information only with:
- Service providers who help us operate our business — including payment processors, email and messaging tools, and advertising platforms (such as Meta and Snapchat). These providers are required to keep your information secure and use it only for the purpose we engaged them.
- Legal authorities if required by law, court order, or to protect our rights, property, or the safety of others.
5. How Long We Keep Your Information
- Booking and event details: up to 2 years after your last interaction with us
- Marketing contacts: until you unsubscribe or ask us to delete your data
- Legal and financial records: for as long as required by Nigerian tax and corporate law (typically up to 6 years)
6. Your Rights
Under the Nigeria Data Protection Act 2023, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or outdated information
- Delete your information (subject to legal exceptions)
- Withdraw consent for marketing communications at any time
- Object to certain uses of your information
- File a complaint with the Nigeria Data Protection Commission (NDPC)
To exercise any of these rights, email truvarkgallery@gmail.com
7. How We Protect Your Information
We use reasonable security measures — including secure messaging, password-protected systems, and restricted internal access — to protect your information. However, no online transmission or storage system is fully secure. By using our services you acknowledge this risk.
8. Children’s Privacy
Our Family Paint Hour welcomes children ages 5–15, but only when accompanied by a parent or guardian. We do not knowingly collect personal information from children directly. All bookings involving children must be made by a parent or guardian, who is responsible for the information provided.
If you believe we have collected information from a child without parental consent, please contact us immediately and we will delete it.
9. Cookies and Tracking
When you visit our website, we may use basic cookies for functionality and analytics. You can disable cookies in your browser settings.
Our advertisements on Facebook, Instagram, and Snapchat use those platforms’ own tracking technologies, governed by their respective privacy policies.
10. Third-Party Links
Our website and social media accounts may contain links to other sites. We are not responsible for the privacy practices of those sites — please review their privacy policies before sharing any information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Significant changes will be communicated through our website or by email. Continued use of our services after changes are posted means you accept the updated policy.
12. Contact Us
For any privacy questions, concerns, complaints, or to exercise your rights:
Truvark Gallery 25 Ezimgbu Road, off GRA Port Harcourt, Rivers State 500242 Nigeria
Email: truvarkgallery@gmail.
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023.